Skype Call Center

Whether you have 1 or 100s of employees, the Skype Call Center from OnState Communications is an appropriate, cost-effective customer communication management solution for you. Using no hardware or special software, OnState delivers the precise features you need for a single per-user monthly fee. No up-front costs. No fixed costs. No commitments. And because you are buying a virtual PBX and on-demand call center solution, there's no installation.

With a Skype Call Center from OnState, your business or organization can:

• Receive call using local, national, and toll-free numbers in more than 40 countries
• Use existing telephony equipment, including desk phones, SIP phones, soft phones, mobile phones, Skype, and Google to respond to customer inquiries any time, from any place
• Implement business presence™ routing to ensure your customers reach the right person to talk to on the first try, every time
• Report and analyze on who is calling you to understand who is contact you, why they're contacting you, and what kind of quality service are they receiving
• Easily scale your business - adding or removing users is a breeze, and you pay as you go!
• Set up click to call back and click to chat functions on your corporate website